One of Florida's leading hedgehog breeders!
 

Policies & Health Guarantee
 

!! Locations where hedgehogs are illegal: !! Arizona California Georgia Hawaii Pennsylvania The 5 boroughs of New York City Douglas County, Nebraska Permits required in Maine Click here for more info.

Our hedgehogs come with a packet containing the following: A trial supply of food A detailed receipt Vet Card (to be completed by your vet) Instructions on how to wean to a new diet and suggested foods Information & tips on basic hedgehog care Copy of our health and return policies as stated on this page

Guarantee: We guarantee that all hedgehogs sold by us are in good health and free from any known and undisclosed illnesses or defects.  Buyers are expected to have their new hedgehog examined by a U.S.D.A. accredited veterinarian who is experienced with hedgehogs, within 5 calendar days of the date of purchase.  In the unlikely event that a hedgehog sold by us is found to have a life-threatening congenital defect, we will replace him/her with a hedgehog of equal value as soon as one is available and once we have received the original hedgehog and documentation from the veterinarian confirming such a diagnosis.  We reserve the right to a second opinion, at our expense. If a hedgehog sold by us should be diagnosed with WHS before the age of 3, we will replace him/her with a hedgehog of equal value as soon as one is available and once we have received supporting documentation from a U.S.D.A. accredited veterinarian confirming the diagnosis.  We reserve the right to request that your veterinarian consult with Dr. Terry Spraker, DVM, Ph.D. regarding proper diagnosing of WHS. SPECIAL NOTICE: It is very important for all buyers to notify the breeder when an animal dies from any condition that is known or suspected to be genetic or hereditary. We consider failure to provide the hedgehog with the proper temperatures, to be a form of abuse, which will nullify this guarantee. We consider failure to offer a proper diet, consisting of LIVE insects a minimum of 3 days per week, to be a form of neglect, which will nullify this guarantee. We will not replace any hedgehog that dies or becomes ill as a result of any form of neglect/abuse; including, but not limited to: the above mentioned temperature and dietary requirements, gastric/intestinal impaction from freeze dried insects, allergic reaction of any type, broken bones, internal injuries, etc. We will not guarantee nor replace any hedgehog that has been treated with Ivermectin, regardless of whether it is injected or administered topically or orally. Our hedgehogs are sold as pets only, unless purchased by a USDA licensed breeder and it is stated on the receipt that the hedgehog is for breeding. We will not sell hedgehogs for breeding to any unlicensed breeder and if a hedgehog sold as a pet is bred, whether the breeding was intentional or not, our guarantee is null and void. Purchases of multiple hedgehogs are only available to USDA licensed breeders. We are not responsible for any medical expenses with the sole exception of a second opinion that is at our request. If a payment is sent and we (Hood Petz) later determine that the sale is not in the best interest of the hedgehog, the seller or the buyer, the payment in full will be refunded.  This refund is ONLY in the event that it is our sole decision to cancel the sale and that our decision was not based on deception on your part.  If you have completed our questionnaire and were deceptive about your age, your residence in a legal state, whether or not you currently own hedgehogs, or your intentions as far as breeding, we will not refund the deposit regardless of whether or not it was our sole decision. Visitations: We accept visitors by appointment only.  Absolutely no drop-ins. Due to the volume of visitation requests that we receive and the availability of our scheduling, we do charge a fee for the time that we spend counseling potential buyers.  Our fee is currently $10.00 per 1 hour that we spend with visitors.  If you purchase a hedgehog on the day of your visit, the fee will be waived.  If you return at a later date to purchase a hedgehog, you will receive a $5.00 credit.  We allow up to 4 individuals per meeting, so you may bring friends or family members. NOTE:  If you have small children who are rambunctious, we politely request that you not bring them for the appointment. Deposits:  Please complete the questionnaire before sending a deposit. The deposit amount is $50.00.  A 5% fee applies to ALL PayPal payments. Deposits can be paid online via PayPal or you can mail a money order.  When mailing a money order, please understand that the hedgehog is  not reserved until the money order is received. Once a deposit has been received, the hedgehog will be marked "Dep. Rec'd ON HOLD for "Your Name". No hedgehog will be picked up until any/all pending payments have cleared. If a hedgehog is being shipped, shipping will not take place nor be scheduled until payment in full is received and has cleared. For babies that are not yet weaned: you are expected to pay the remaining balance in full and pick-up the animal within 7 days of the weaning date. For hedgehogs that are ready to go: you are expected to pay the remaining balance in full and pick-up the animal within 7 days from the date the deposit is sent, unless arrangements are agreed upon before the deposit is sent. If the hedgehog has not been picked within the 7 day period, a $1.00 per day (per animal) fee will apply. This fee will apply (to cover the cost of care) even if you have made prior arrangements to extend the pick-up date. If you're unable to pick-up your hedgehog within the time specified, we would greatly appreciate notice ASAP. Deposits are non-refundable:  By placing a deposit, you are agreeing to our policies. Note About PayPal Payments:  A 5% fee applies to all PayPal payments.  Payments sent using debit/credit card are applied instantly.  E-checks take several days to clear. If your pick-up/delivery is in less than 10 days, please do not pay by e-check or the pick-up/delivery may have to be rescheduled which may result in added fees. Click here to place a deposit. Communication & Pick-up: If you have placed a deposit/submitted a payment and we contact you (whether via phone or email) you are expected to respond within 4 calendar days.  If you do not respond to our communication attempts, it will be assumed that you are forfeiting your deposit/payment and upon the fifth day, the hedgehog will be marked available and your deposit will be retained.  For payments other than the $50 deposit amount, you will be refunded 1/2 of the payment amount unless the amount is less than $100, in which case you will be refunded the amount minus $50. Returns: We would like to see every animal go to a forever home but we understand that sometimes circumstances can leave some pet owners with no choice but to re-home or return their pet.  Our buyers are encouraged to contact us first if they are unable to keep their hedgehog.      Our return policy (for hedgehogs) is as follows: If a hedgehog is returned to us, in good health, within 30 days of the purchase date, we will refund 50% of the purchase price, minus the $50 deposit amount. After 30 days, no refund is given, but we will accept the hedgehog as a rescue. SPECIAL NOTE: The deposit amount is included in every purchase.  If you pay in full at pick-up, $50 of that amount is considered deposit and will not be refunded should you choose to return the hedgehog. Shipping charges & delivery fees will not be refunded. No refund will be given for any hedgehog that is returned injured or ill.

Amy Hood, Hood Petz, Baby Hedgehogs, Florida, Hedgehog Babies