Phone:
Unfortunately, we are not available 24/7 ... but our voice
mail is.
If you contact us and we are unavailable, please leave
us a message and we will get back to you as soon as possible. It is important that you leave a contact name as
well as a phone number. It is also helpful to let us know what you're inquiring about so that we may have information on
hand when we return your call.
We value each and every customer and make every effort
to be available as often as possible.
Email:
If you contact us by email, please title the SUBJECT
of the email with the name of the animal/item that you are inquiring about.
Please remember to include any questions or comments that you
may have.
Please allow us 12 to 24 hours to respond to
your email. We respond to all serious inquiries but our response is not always immediate.
NOTE: We're always glad to hear from you ... However, if you
frequently send
junk email to everyone in your address book, we ask that you DO NOT add us
to your address book.
We're happy to answer questions/correspond, but we do not wish to receive
SPAM.
Thanks!
